Training Courses (Onsite or off-site. Fully customisable)
- Betting Product Training (Bet types, terminology etc.)
- Betting Software Training
- Customer Service
- Telephone Etiquette
- Supervisory Skills
- Conflict Management
- Communication Skills
- Basic Computer Skills
- FICA Compliance
- Customised Training Programmes
Post Training Competency Assessment (By Qualified Assessor)
- After training intervention, learners are assessed to ascertain their level of competency.
Skills Gap Analysis
- Let us assist you defining the skills and knowledge required for specific roles within your organisation and then putting interventions in place to address these gaps going forward.
- Facilitating the process of identifying and developing new leaders and upskilling them in readiness for potential future roles.
- Drafting a Succession Planning Policy.
- Organisational restructure & reporting lines to optimise business operations.
- In depth industry reference checking.
- Credit Check.
- Criminal Check.
- Three month guarantee. If you are not satisfied or if the candidate does not longer than three months, we will replace your candidate or will pass a credit note until we find you the right person.